Voicemail is free, but it's costing you customers. Here's why an AI receptionist is worth every penny — and why voicemail isn't as cheap as it looks.
Try It FreeVoicemail seems like a free, easy solution for missed calls. But it has a hidden cost: most callers who reach voicemail don't leave a message. They hang up and call the next business on the list.
Think about your own behaviour. When you call a business and get voicemail, do you leave a message and wait for a callback? Or do you hang up and try the next one? Most people do the latter — especially when they're looking for a service urgently.
This means every call that goes to voicemail is a potential customer lost. If you miss 5 calls a week to voicemail, that's potentially 5 lost customers per week, 250 per year. For a business where each customer is worth £100, that's £25,000 in lost revenue annually — from voicemail alone.
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