Question 1

Is there a setup fee?

Accepted Answer

No. There are no setup fees on any plan. You only pay the monthly subscription price. You can cancel anytime.

Question 2

What happens if I go over my included minutes?

Accepted Answer

If you exceed your included minutes, you pay 18p per additional minute. You can upgrade to a higher plan at any time if you find you're regularly going over.

Question 3

Do text messages come included?

Accepted Answer

Yes. Every plan includes a monthly text message allowance — 100 on Starter, 300 on Business, and 1,000 on Pro. These cover both automatic and manual text messages. If you need more, you can buy additional credit packs that never expire.

Question 4

Can the receptionist speak other languages?

Accepted Answer

Yes. Your AI receptionist automatically detects the caller's language and responds naturally. It supports 29 languages including English, Spanish, French, German, Italian, Portuguese, Polish, Dutch, Arabic, Hindi, Chinese, Japanese and more. Business knowledge, prices and bookings stay the same in every language.

Question 5

Do I get a UK phone number?

Accepted Answer

Yes. Every plan includes a dedicated UK phone number — either a local geographic number or a UK mobile number. You can use this number directly or forward your existing business number to it.

Question 6

Can I cancel anytime?

Accepted Answer

Yes. There are no long-term contracts. You can cancel your subscription at any time, and you won't be charged for the next billing period.

Question 7

Can I try it before paying?

Accepted Answer

Yes. You can try the AI receptionist for free without creating an account. Just enter your website on our free trial page and have a real voice conversation with an AI receptionist trained on your business.

Question 8

What's included in 24/7 answering?

Accepted Answer

All plans include 24/7 call answering as standard. There's no extra charge for evening, weekend, or holiday calls. The AI receptionist answers every call, day or night.

Question 9

Do you offer annual billing?

Accepted Answer

Currently, all plans are billed monthly. This gives you flexibility to change or cancel your plan at any time without being locked into an annual contract.

Simple, affordable pricing

Starter

Business

Pro

Your AI receptionist speaks your customer's language

What's included in every plan

Frequently asked questions

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